Jerry's Auto RepairJerry's Auto Repair

All Makes and Models: US • European • Asian
1260 South Grand Avenue, Pullman, WA 99163 • 509-334-7215

Recent Business Review For Jerry’s Auto Repair…

rambo

Jerrys replaced my daughters starter on car in September.  This week her starter went out. We took it to the BMW dealer where we live and they worked with Jerry’s on replacing it, due to it being under the  parts warranty. Picked up her car and the service manager told me he was very impressed with Jerry’s he said it was very unusual to have a warranty offered that  payed for a new part and all most all the labor my bill was minimal. He also said he had a mechanic that was saying his son goes WSU and Jerry’s definitely will be where he will be sending his son while he’s in Pullman. Thank you Jerry’s for standing behind your work and being so easy to deal with!  When you have impressed a service department at a dealership I think that says a lot  about your business. -Heather D.

Comments

  1. Recently, on a visit from Oak Harbor, WA, our 2005 Lincoln Aviator began having serious engine trouble. While at the hotel I called the local Ford dealership and was told that there was a two week backlog of work. I asked who was a good auto repair shop in town and they recommended Jerry’s. I was able to get my SUV in to Jerry’s the next morning and scheduled to have all work done the next day (one day for parts to arrive). Since we were staying in Moscow, Jerry had David drive me back to my hotel and pick me up once the SUV was repaired. Jerry and his team were very attentive. Go way above and beyond to minimize the impact to my visit. They are top notch and I recommend them highly.

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